FAQ – Frequently Asked Questions
Q1: Can I order custom designs with my team’s logo and colors?
A: Yes! We offer full customization services. Simply share your team logo, colors, and design ideas, and our design team will create a digital proof for your review and approval.
Q2: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is 10 pieces per style, but we can be flexible depending on the design and materials. Please contact us for specific requests.
Q3: How long does production take?
A: Our typical production time is 2–4 weeks after design approval and payment confirmation. For urgent orders, expedited production may be available.
Q4: Do you offer sample orders?
A: Yes, we offer samples so you can check the quality and fit before placing a full order. Sample fees are refundable upon bulk order.
Q5: What fabrics do you use for cheerleading and dancewear?
A: We use high-performance fabrics that are breathable, stretchable, and durable—ideal for active movement. Specific fabrics include spandex blends, lycra, and moisture-wicking polyester.
Q6: Can I make changes after I approve the design?
A: Minor adjustments may be possible if production hasn't started yet. Once production is underway, changes are limited. Please confirm all details before approval.
Q7: Do you ship internationally?
A: Yes, we ship worldwide via reliable carriers like DHL, FedEx, and UPS. We provide tracking information once the order is shipped.
Q8: What if there is an issue with my order?
A: Customer satisfaction is our top priority. If there is any issue with sizing, quality, or design, please contact us within 7 days of receiving your order. We’ll work with you to resolve it promptly.